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Specialist Task Force 561:
Smart cities and communities: standardisation to meet citizen and consumer requirements

Who we are:

Team leader:
Team Members:


What we do

The STF 561 provides support for the creation of a comprehensive overview of the standardization requirements of the citizen, in the context of being an inhabitant of, or visitor to, a smart city or community. The objective of the proposed activity is to prepare and develop an ETSI Technical Report (TR) identifying the requirements for citizen-related standardisation in the area of smart-city development, with the contents set out below.

The concept of integrating community infrastructures, technologies and services in a smart way embraces very many different standardisation activities, from many different standards organisations. However, not only are these activities fragmented, but very few have been initiated with the citizen perspective in mind; they are generally driven by industrial requirements in terms of technologies or service provision. Existing work so far is confined to standards activity within ISO (support for elements of management systems, common terminologies, common indicators, etc.) and strategic overviews in a number of SDOs (ISO, IEC, ITU-T, ETSI, ISO-IEC/JTC1).

The ETSI Technical Report will take full account of other standards activities under way, will clarify whether further standardisation is needed on citizen issues related to smart cities (e.g., what, where, when), and will also support recommendations that are being made at policy levels.

For more details, see our Terms of Reference

Why we do it

Since industrialisation, our world has been considerably weakened by unsustainable development and rampant over-consumption. Humanity faces several environmental sustainability challenges including, but not limited to, declining biodiversity, degraded land and soil, depleting natural resources, polluted air and water, and increasingly severe climate changes. Closely interlinked are issues of population increase, populations with aging demographics and rural-to-urban migration, which is occurring at an extraordinary pace: since 2008, more than half of the global population lives in cities.

Adapting to these challenges will require increased cooperation among local actors, along with comprehensive systems that can create and maintain synergies for sustainable urban societies in which people want to work, live and maximise their well-being. Cities can also be seen as one of the ‘driving forces’ in generating European economic and sustainable growth, given, for example, the opportunities provided by the green economy.

It is European public policy to encourage the development of smart cities. Smart cities are a component of the European Strategic Energy Initiative (SETIS), and the European Commission has created a Smart Cities and Communities European Innovation Partnership (SCC-EIP). As examples of European policy approaches, the SCC-EIP recommends to fully respect consumer privacy in support of the strategic smart city goals. Similarly, the Commission and SETIS consider it essential for innovation to build trust, concerning energy data security and privacy.

How we do it

The STF is funded by the European Commission and the EFTA Secretariat, and integrated within the Work Programme of the Human Factors Technical Committee (HF TC). A work item has been adopted, DTR/HF-00162 (which has ETSI TR 103 455 as the intended final result) with the title “Smart cities and communities standardization for citizens and consumers”.

The STF will enable the necessary research, collaboration and consultation to be carried out to the fullest extent possible. The overall reach of the matters relating to smart cities is broad, and the issues affect potentially a very wide range of stakeholders, whether these are in the standard setting domain or are potential standards users with needs to address.

Apart from the tasks related to the STF project management, the STF works on the development of the deliverables of the STF (i.e. Technical Report, Progress Reports and Workshops) within the following tasks:
Task No                    Tasks
T3 Drafting and launch of webpages
T4 Consultation of ESO TCs (M6-M19)
Consultation of cities, EU projects etc. (M6-19)
Involvement of other SDOs (M6-21)
T5 Web-based Workshops - 2 meetings, 1st in May 2019 and 2nd in Sep. 2019
T6 First draft report
T7 Interim report to EU/EFTA
T8 Open meeting
Public comment phase
T9 Resolution of comments, preparation of final draft for approval
T10 Final report to EU/EFTA


The STF 561 will develop the following Technical Report, due 31-July-2020:

 Deliverable ID Type                     Title and Contents
DTR/HF-00162 TR Title: SmartCities: Smart cities and communities standardization for citizens & consumers

Content: DTR/HF-00162 has ETSI TR 103 455 as the intended final result) with the title “Smart cities and communities standardization for citizens and consumers”.  The work will reflect the convergence between AIOTI and Smart Cities initiatives.


Time plan

The work of STF 561 started on 2 November 2018 and will be finished by 31 July 2020. The main milestones of the project are listed in the table below:

Description                Target
Achievement Date
A Completion of setting-up phase
Progress report to be approved by TC HF by RC
15 Jan 2019
B Early draft available (Table of contents and scope)
Webpages creation
Progress report to be approved by TC HF by RC
30 Apr 2019
C Completion of web meetings
Stable draft TR available
Progress report to be approved by TC HF#80
15 Oct 2019
D Delivery Interim report to EC/EFTA 30 Nov 2019
E Holding Open meeting
Start of consultation
Progress report to be approved by TC HF#81
Feb 2020
F Resolution of comments,
Final draft TR and STF Final report approved by TC HF#82
Jun 2020
G Final Report to EC/ EFTA
Completion of project
31 Jul 2020

How to contact us

Please contact us via email:

This information is based upon STF working assumptions.

The views expressed do not necessarily represent the position of ETSI in this context.