Why should you take part in the ETSI User Group's work?
Interoperability is a key issue in telecommunications and
standardization. It is still one of the best means to ensure compatibility
between systems provided by different suppliers and that you get the expected
features. Interoperability is also a good way to protect your assets against an
early obsolescence. Whether you are a manufacturer, operator, service provider
or user, it is important to share your point of view to complete pertinent
functional requirements. At the same time, when taking part in this process the
users involved are getting up-to-date information on the related topic and
suppliers will get relevant information on users' needs.
How does the ETSI User Group work?
For a long time now, ETSI has been trying to get as much input as possible
from users in order to improve the suitability of standards.
The ETSI User Group team is open to the ETSI users' community (e.g.
individual members or users' representative associations). The ETSI User Group
team proposes their work programme to the ETSI Board, it contains work items
defined in co-operation with the Technical Bodies. The team also reports to the
Taking into account that most users’ representatives are not keen to come to
ETSI to take part in the standardization process, the ETSI Board has agreed to
send User Group representatives to the main European countries to ascertain user
requirements on various issues.
When a study item has been identified between the ETSI User Group and the
technical bodies, an e-mail discussion open to everybody is launched to result
in a position paper. The latter is then presented to the users during workshops
in their own countries in collaboration with the local user organisations. After
consolidation and, if needed, final approval by the user community, these
requirements are presented to the appropriate ETSI technical bodies with the aim
of creating a new work item to prepare a standard.
Such a process should considerably help users to understand standardization
issues and to outline their requirements.
In other words, ETSI has given room for users' input into ETSI but now users
should realise that standardization is a powerful means to get the products they
want and therefore forward the requirements that they have in this area.
What are the ETSI User Group goals?
According to its Terms of Reference,
the main task of the ETSI User Group is to establish reports on user
requirements pertaining to topics previously defined by either the ETSI User
Group, or other relevant ETSI bodies, for recommendation to the Board and GA.
The report on a given topic will analyse the users' requirements under a
functional approach in order to improve the standardization results.
In addition to general guidance on ETSI policy, the ETSI User Group is
orienting and distributing consultative questions to pertinent users within
the user population at large in order to answer standardization experts'
And finally, the ETSI User Group endeavours to make standards understandable
to everyone by means such as easy-to-understand papers, conferences, etc.
Recent standards of interest to the users
EG 202 843
Quality of ICT services; definition
and methods for assessing the QoS parameters of
the customer relationship stages other than utilization
TS 102 845
Quality of ICT services;
Requirement for Check-up on Metering
and Billing processes
EG 202 057
User related QoS parameter
definitions and measurement for Voice telephony / SMS / internet access
TS 102 250
QoS aspects for popular services in
in GSM and 3G networks
EG 202 009
Quality of telecom services (methodology for
identification of parameters relevant to users;
user related parameters on a service specific basis;
template for service level agreements
EG 202 934
The assessment of the overall quality of services
(QoS) as perceived by users
How can you contribute to the ETSI User Group work?
The most convenient way to contribute to the ETSI User Group work is to
register as a member of the ETSI User Group by sending
your application to the ETSI
User Group chairman. You will then receive all the necessary information
in order to take part in the ETSI User Group activities.
If you are not able to attend the ETSI User Group meetings, you still have
the opportunity either to attend remotely or to
attend the workshops organised in the main European countries in conjunction
with local user organisations.
Another possibility is to take part in the e-mail discussion group
Last updated: 2013-04-15 14:10:45