Terms of Reference for the ETSI Special Committee User Group
Approved by Board#51 B51(05)22
User Group represents Users of ICT products and services
who fall into different categories, for example:
Type A users: consumers
- Sedentary consumer
- Mobile consumer
Type B users: Business Users
- end user (office, remote teleworking)
in large companies
- IT&T managers
of Large companies
Type C users: Users with
Type D users: Service Providers
Type E users: Telco Operators
acting as users.
Type F users: Government Depts.
From time to time
produce reports on users' requirements pertaining to topics previously
defined by either the User Group, or other relevant ETSI body for
recommendation to Board and GA. Such reports will analyse the users'
requirements under a functional approach in order to improve the
Interface with the
policy and priority setting bodies in ETSI to transmit users' concerns and
viewpoints on subjects of relevance to the European Telecommunications
Be available for
consultation by Technical Body Chairmen on users' needs. For this, the User
Group will be in charge of orienting and distributing consultative questions
to pertinent users within the user population at large.
Address user concerns
to relevant ETSI Technical Bodies.
Ensure that user
concerns are taken into account by ETSI Technical Bodies.
Organize meetings in
the European countries in co-operation with the national organizations.
These meetings will be open to the general public for ETSI Standards
promotion amongst the users community and for exchanges of viewpoints on
current issues. At the same time, this process should provide the users
involved with up-to-date information on these topics and on the
standardization progress as well.
The User Group will
endeavour to gather meaningful opinion on as broad as spectrum of Users as
possible. In order to achieve this, the User Group will devise and propose
to ETSI and for the EC, ways for financing this venture.
Users who are not ETSI members and other
stakeholders may be invited by the chairman. The ETSI Director-General shall
appoint one member from the ETSI Secretariat Staff to support the User Group
The User Group shall report to the ETSI
New work items can be open if supported by
at least four members or by decision of the user group during a plenary meeting.
Work items can only be stopped if completed or by decision of the User group.
Concerning work programme issues, if voting is needed only simple majority is
required. In case of equality, the chairman position prevails.
It is expected that each Technical Body
working group identified to deal with user requirements send, at the end of its
meetings, to the User Group a few lines identifying on which issues users'
inputs could be worthwhile, why and when and describing the necessary background
information. It is expected that the User Group contact person in each Technical
Body will inform the UG on issues concerning the user community.
The ETSI Secretariat will actively support
the User Group work, channelling information from Technical Bodies to the User
Group and vice versa, supporting User Group tasks and providing information on
the status of the standardization on topics of interest to the User Group.