IT Helpdesk * Diagnostic Tool
Tip: If you have unwanted software on your computer try going to uninstall a program in control pannel. If that fails then try looking in program files for any suspicious files
Welcome to the diagnostic tool. 

This tool will help our team to understand the root cause of your problem. 

Please click on the diagnose button below and send the resulting text to the ETSI helpdesk. 

P.S.: Do not try to interpret the information yourself for it can be misleading to the untrained eye.