Helpbreadcrumb separatorIT Helpdeskbreadcrumb separatorDiagnostic Tool
Tip: If your PC is not behaving as usual please restart your computer to see if this remedies the problem before contacting the Helpdesk.
Welcome to the diagnostic tool. 

This tool will help our team to understand the root cause of your problem. 

Please click on the diagnose button below and send the resulting text to the ETSI helpdesk. 

P.S.: Do not try to interpret the information yourself for it can be misleading to the untrained eye.