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Technical Committee on Human Factors - Guidelines for real-time communication services
 
 
 
 
 

 User task types

 
 
 
 
 
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References

Heim, J., Asting, T., Brandtzæg, P., Brooks, P., Skjetne, JH., Hestnes, B. et al. (2000). Initial Verification of Real-time Communication Requirements. Project IST-1999-11577 Eye-2-Eye: Fitness-for-Purpose of Person-Person Communication Technologies, EC Deliverable IST11577/SEF/DIS/DS/5FP/001/b1, July 2000.
O’Malley, C., Brundell, P., McFadzean, J., Lonsdale, P., Schliemann, T., Brooks, P. et al. (2002). Results of Laboratory Experiments of Communication Media. IST Project 1999-11577. Eye-2-Eye: Fitness-for-purpose of Person-Person Communication Technologies, CEC Deliverable IST11577/UON/SOP/DS/Pub/003/b1, December 2002.
Schliemann, T., Asting, T., Brooks, P., Følstad, A., Heim, J., Skjetne, J.H. et al. (2001). Results of Baseline Communication Experiments. . Project IST-1999-11577 Eye-2-Eye: Fitness-for-Purpose of Person-Person Communication Technologies, EC Deliverable IST11577/SEF/DIS/DS/5FP/002/b1, July 2001.