Technical Committee on Human Factors - Guidelines for real-time communication services
Conclusion
Perceptions of social presence may vary according to a number of factors
- It is not just realism
- ‘Telepresence meetings’ focus mainly on realism
Social presence may effect
- Users’ subjective assessment of a system
- User performance
User performance may not always be effected
Complex and difficult to predict
Implications for service design are not yet well understood