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Technical Committee on Human Factors - Guidelines for real-time communication services
 
 
 
 
 

 Participant status influence

 
 
 
 
 
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Conclusion

There is evidence that a communication service may increase or reduce the influence of participant status

To encourage participation of lower status persons

  • Video may have advantages over face-to-face
  • Audio may have disadvantages compared with face-to-face

However

  • There is not much research on this topic
  • The issue is complex due to the number of likely factors involved
  • It is currently not possible to make general predictions