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Technical Committee on Human Factors - Guidelines for real-time communication services
 
 
 
 
 

 Participant status influence

 
 
 
 
 
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Effects of participant status

Communication services may affect communication between people with different status

Compared with face-to-face

  • Turn-taking & words spoken by high status participants
    • 10 x higher with loud-speaking audio communication
  • Symmetry of contribution
    • Perceived better with video communication by both low and high status participants who want full participation in meetings