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Technical Committee on Human Factors - Guidelines for real-time communication services
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Quality of Experience (QoE)
User test measures
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Design for All
What is DFA?
Why is DFA important?
User disabilies & groups
DFA levels
Principles of DFA
ETSI EG 202 116
Video communication
Relay services
Conclusion
FAQ
References
Perceived reliability
Heterogeneous network
Frame-rate/resolution
Lip-synchrony/asynchrony
Packet Loss
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Design for all
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Design For All levels
1. Mainstream products
For maximum range of users
2. Adaptable products
For connection of assistive devices
3. Specialised products
For very disabled users