Details of 'DGR/ZSM-020_GRonAgents' Work Item

	Work Item Reference	ETSI Doc. Number	STF	Technical Body in Charge		Standard Not Ready For Download
	DGR/ZSM-020_GRonAgents	GR ZSM 020		ZSM
	Current Status (Click to View Full Schedule)	Latest Version	Cover Date	Standstill		Creation Date
	Final draft (2025-12-04)	0.0.7 Draft		View Standstill Information		2024-11-11
	Rapporteur	Technical Officer		Harmonised Standard
	Fernando Camacho	Kim Nordström		No
Title	Zero-touch network and Service Management (ZSM); Study on the Utilization of Agents in Autonomous Networks Study on the Utilization of Agents in Autonomous Networks
Scope and Field of Application	This report will provide a comprehensive review on the definition of agents, how agents can be used for network and service management and how they can fit in the ZSM framework. To achieve this, we will focus on use cases involving agents for network and service management and on multi-agent communication use cases. As autonomous technologies continue to advance, the use of autonomous agents for network and service management becomes relevant. In addition, effective communication between agents is important for coordinating tasks, sharing knowledge, and optimizing performance across various applications. This report will review its applicability for zero-touch network and service management. By analyzing existing frameworks and methodologies, this report aims to provide recommendations of additional capabilities needed in the ZSM framework to support utilization of agents. Collaboration with other SDOs (e.g. in IRTF NMRG, ITU-T SG13, TM Forum) will be recommended when appropriate.
Supporting Organizations	TELEFONICA S.A., Deutsche Telekom AG, China Telecommunications, DOCOMO Communications Lab., Huawei Tech.(UK) Co.. Ltd

	Keywords	Projects	Clusters	Frequencies	Mandates	Directives
	agents AI		Networks
Official Journal
Remarks	2025-12-04 camachof Draft contributed - V 0.0.7 contributed for Decision in ZSM(25)000259 as Final draft 2025-12-04 camachof Status updated - V 0.0.7 with status: Final draft for approval - with comment: Final draft after editorial changes 2025-12-04 camachof A new draft is uploaded - V 0.0.7 with status: Early draft - with comment: final draft after editorial changes 2025-11-27 camachof Draft contributed - V 0.0.6 contributed for Decision in ZSM(25)000250 as Final draft 2025-11-27 camachof A new draft is uploaded - V 0.0.6 with status: Final draft for approval - with comment: Final draft after zsm_33 2025-09-29 toche Early draft proposal in contribution ZSM(25)000203 was Noted by ZSM 2025-09-23 camachof Draft contributed - V 0.0.5 contributed for Information in ZSM(25)000203 as Early draft 2025-09-23 camachof A new draft is uploaded - V 0.0.5 with status: Early draft - with comment: draft after zsm_32 2025-09-11 burckarda Early draft proposal in contribution ZSM(25)000182 was Noted by ZSM 2025-09-01 camachof Draft contributed - V 0.0.4 contributed for Information in ZSM(25)000182 as Early draft 2025-09-01 camachof A new draft is uploaded - V 0.0.4 with status: Early draft 2025-07-14 toche Early draft proposal in contribution ZSM(25)000147 was Noted by ZSM 2025-07-07 camachof Draft contributed - V 0.0.3 contributed for Information in ZSM(25)000147 as Early draft 2025-07-07 camachof A new draft is uploaded - V 0.0.3 with status: Early draft - with comment: after zsm_31 contributions 2025-06-02 toche Early draft proposal in contribution ZSM(25)000106 was Noted by ZSM 2025-06-01 camachof Draft contributed - V 0.0.2 contributed for Information in ZSM(25)000106 as Early draft 2025-06-01 camachof A new draft is uploaded - V 0.0.2 with status: Early draft - with comment: contributions from zsm_30 2025-04-28 burckarda Early draft proposal in contribution ZSM(25)000030 was Noted by ZSM 2025-03-12 camachof Draft contributed - V 0.0.1 contributed for Information in ZSM(25)000030 as Early draft 2025-03-12 camachof A new draft is uploaded - V 0.0.1 with status: Early draft 2024-11-12 Antoine Burckard Work Item Adoption ZSM, see contribution ZSM(24)000213r3 2024-11-12 CAMACHOF WI proposed to TB ZSM, see contribution ZSM(24)000213r3 2024-11-12 CAMACHOF WI proposed to TB ZSM, see contribution ZSM(24)000213r2 2024-11-12 CAMACHOF WI proposed to TB ZSM, see contribution ZSM(24)000213r1 2024-11-11 CAMACHOF WI proposed to TB ZSM, see contribution ZSM(24)000213