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Work Item Reference | ETSI Doc. Number |
STF | Technical Body in Charge |
Standard Not Ready For Download |
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| RES/HF-00301560 | ES 202 975 | HF | |||||
| Current Status (Click to View Full Schedule) |
Latest Version |
Cover Date | Standstill | Creation Date | |||
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View Standstill Information | 2021-09-28 | |||||
| Rapporteur | Technical Officer | Harmonised Standard | |||||
Agata Sawicka
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Laure Pourcin
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No | |||||
| Title |
Human Factors (HF); Requirements for relay services Requirements for relay services |
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Scope and Field of Application |
The document(s) will specify functional, service and accessibility requirements for Relay services provided over ICT networks (including the Internet). The document(s) will be applicable to all kinds of relay services enabling a user with functional limitations (related to hearing, speech or cognitive functions, or combinations thereof), to communicate with other users via an interpreter. The document will appliy to text relay services, speech-to-speech relay services, video relay services, and captioned telephony services provided over telephony networks or the Internet (in compliance with the requirements in the Web Accessibility Directive, WAD and the European Accessibility Act, EAA [Ref]). Requirements will be specified for multi-lingual services, services provided on a 365/24/7 basis, as well as for limited-hour services. The document(s) will be intended to be used stand-alone, but may also provide information elements suitable for incorporation into contracts between commissioning authorities or agents and Relay service providers. |
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Supporting Organizations |
Nkom, ITS, PTS, ANEC | ||||||
